What Proactive Performance Monitoring Looks Like in Practice
Rent the Runway: From Fire Drills to Stability
Rent the Runway used to experience “all hands on deck” incidents whenever systems crashed. Fixing a single issue could require 24 developers working frantically for hours.
After implementing Splunk®, everything changed.
- Problem-solving time reduced by 94%
- Last critical incident resolved in under 15 minutes
- Zero major outages since
For customers, this means a seamless experience—renting and returning designer clothing without disruption, even during peak holiday shopping.
Royal Caribbean: Every Minute Matters
For Royal Caribbean, downtime isn’t just inconvenient—it’s expensive. When booking or check-in systems go down, the cost can reach $1 million per hour.
By using Splunk to monitor system performance:
- Mean time to repair dropped 50% (from 30 minutes to 15)
- Developer productivity doubled
As Alice McElroy, Director of Operational Excellence, puts it:
“Our culture has changed. We went from being a reactive type of organization to a proactive, preventive organization.”
United Airlines: Faster Help During Disruptions
United Airlines relies on its Agent on Demand system to assist passengers during delays and cancellations.
With Splunk, they achieved:
- 50% faster problem resolution
- More reliable support during weather events and operational disruptions
Instead of passengers being left in the dark, help arrives faster—when it matters most.
Prevention Is the Real Win
These companies aren’t just fixing issues faster. They’re preventing most problems from happening at all.
By continuously monitoring performance and identifying slowdowns early, teams can resolve issues long before they escalate into outages that customers feel.
You Don’t Need Years of Experience to Do This Work
If you’ve ever been frustrated by a slow website, an app crash, or a system outage, you already understand the problem.
And if you’re willing to learn how to:
- Spot patterns in data
- Identify anomalies
- Ask the right questions
You already have the right mindset for this field.
Build These Skills with Ableversity
At Ableversity, our affordable Splunk training helps you develop the analytical skills that keep critical systems running smoothly.
Whether you’re making a career change or exploring new opportunities, this is work that directly impacts how millions of people experience essential services every day.
👉 Explore our programs at ableversity.com?utm_source=wordpress&utm_medium=Ableversity&utm_campaign=publer
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Sources
- Rent the Runway: Splunk Customer Success Story
- Royal Caribbean: Splunk Customer Success Story
- United Airlines: Splunk Customer Success Story